Greinar og fróðleikur

Hér eru nokkrar af okkar uppáhaldsgreinum um stefnumótun, breytingastjórnun, stjórnun viðskiptatengsla, þjónustustjórnun og fleira.  Á síðunni hér til hægri getur þú horft á leiðbeiningar um það hvernig þú getur á auðveldan hátt nálgast greinarnar í gegnum landsaðgang að www.hvar.is. 

Stefnumótun:

Zook, Chris. "Finding Your Next Core Business." Harvard Business Review. April 2007, pp. 66-75.

Prahalad, C.K., and Gary Hamel. "The Core Competence of the Corporation." Harvard Business Review, May 1990, pp. 79-91. 

Critelli, Michael J. "Back Where We Belong." Harvard Business Review. May 2005, pp. 47-54. 

Schoemaker, Paul J.H. "How to Link Strategic Vision to Core Capabilities." Sloan Management Review, Fall 1992, pp. 67-81. 

Collis, Daniel J., and Michael G. Rukstad. "Can You Say What Your Strategy Is?" Harvard Business Review, April 2008, pp. 82-90. 

Mankins, Michael C. "Stop Wasting Valuable Time." Harvard Business Review, September 2004, pp. 58-65. 

Porter, Michael E. "What Is Strategy?" Harvard Business Review, November/December 1996, pp. 61-78.

Porter, M. E. (2008). „The Five Competitive Forces That Shape Strategy“. Harvard Business Review, 86(1), 78-93.

Kaplan, Robert S., and David P. Norton. "The Balanced Scorecard: Measures That Drive Performance." Harvard Business Review, July 2005, pp. 71-79. 

Kaplan R, Norton D. "Mastering the Management System". Harvard Business Review. January 2008;86(1):62-77. 

Collins, Jim, and Jerry I. Porras. "Building Your Company's Vision." Harvard Business Review, September/October 1996, pp. 65-77. 

Kim, W., & Mauborgne, R. (2004). "Blue Ocean Strategy". Harvard Business Review, 82(10), 76-84.

Schoemaker, Paul J.H. "Scenario Planning: A Tool for Strategic Thinking." Sloan Management Review, Winter 1995, pp. 25-40

Day, George S. "Which Way Should You Grow?" Harvard Business Review, July/August 2004, pp. 24-26.

Mintzberg, H., & Hunsicker, J. (1988). "Crafting strategy." Mckinsey Quarterly, (3), 71-90.

Edmondson, A. C., & Cha, S. E. (2002). "When Company Values Backfire." Harvard Business Review, 80(11), 18-20. 

Lencioni, P. M. (2002). "Make Your Values Mean Something". Harvard Business Review, 80(7), 113-117.

 

Breytingastjórnun:

Kotter, John P. "Leading Change: Why Transformation Efforts Fail." Harvard Business Review, March/April 1995, pp. 59-67.

Kotter, J. P. (1990). "What Leaders Really Do." Harvard Business Review, 68(3), 103-111.

Kotter, J. P., & Schlesinger, L. A. (2008). "Choosing Strategies for Change". Harvard Business Review, 86(7/8), 130-139.

COLLINS, J. (1999). "Turning Goals Into Results: The Power of Catalytic Mechanisms". Harvard Business Review, 77(4), 70-82.

Kanter, Rosabeth Moss. "Mergers That Stick." Harvard Business Review, October 2009, pp. 121-125. 

Lovallo, Dan, Patrick Viguerie, Robert Uhlaner, and John Horn. "Deals Without Delusions." Harvard Business Review, December 2007, pp. 92-99. 

Mishra, Karen E., Gretchen M. Spreitzer, and Aneil K. Mishra. "Preserving employees morale during downsizing." Sloan Management Review, Winter 1998, pp. 83-95.

 

Stjórnun viðskiptatengsla:

Rigby, Darrell K., and Dianne Ledingham. "CRM Done Right." Harvard Business Review, November 2004, pp. 118-129. 

Rigby, Darrell, Frederick F. Reichheld, and Phil Schefter. "Avoid the Four Perils of CRM."Harvard Business Review, February 2002, pp. 101-109.

Christensen, Clayton M., Scott D. Anthony, Gerald Berstell, and Denise Nitterhouse. "Finding the Right Job for Your Product." MIT Sloan Management Review, Spring 2007, pp. 38-47. 

Yankelovich, Daniel, and David Meer. "Rediscovering Market Segmentation." Harvard Business Review, February 2006, pp. 122-131.

Þjónustustjórnun: 

Heskett, J. L., Jones, T. O., Loveman, G. W., Sasser, J., & Schlesinger, L. A. (2008). "Putting the Service-Profit Chain to Work". Harvard Business Review, 86(7/8), 118-129.

Dixon, Matthew, Karen Freeman, and Nicholas Toman. "Stop Trying to Delight Your Customers." Harvard Business Review, July/August 2010, pp. 116-122. 

Reichheld, Fred. "The One Number You Need to Grow." Harvard Business Review, December 2003, pp. 46-54.

Reinartz, Werner, and V. Kumar. "The Mismanagement of Customer Loyalty." Harvard Business Review, July 2002, pp. 4-12.

McGovern, G., & Moon, Y. (2007). "Companies and the Customers who Hate Them". Harvard Business Review, 85(6), 78-84.

 

Tengiliðir:

Kristinn Tryggvi Gunnarsson

Ragnar Þórir Guðgeirsson